In other words, the update gave the company the right to use the user's video calls, uploaded files, user behaviour, etc. to train artificial intelligence. However, the company eventually pointed out that audio recordings, videos and conversations will not be used to train artificial intelligence without consent being obtained. This is nevertheless not unproblematic where the meeting host has accepted that the company can use video and audio recordings. The alternative will then be for the participants to leave the meeting.
AI is certainly here to stay. A new AI Act is also coming soon. However, having the right legal basis to use learning data is not something that can be overlooked and it will mostly have to be found in GDPR. I predict that there will be a lot of discussion about this in the years to come, probably much in the same way as legal basis for marketing is discussed today.
Link: Zoom AI Backlash: TOS Update Says No Customer Content Used in Training - Variety